Behind The Brand

The idea of My ilo was sparked over a typical girls’ dinner on a Thursday night after work. Masturbation became a topic of conversation after I purchased my first pleasure toy. 

While describing to the girls my overwhelming joy of finding my inner g-spot, I was met with a variety of blank faces. As the conversation proceeded, two of my friends stated that they were “unsure” if they had an orgasm before, and that they “never” masturbated. I left feeling surprised, shocked, and unsettled.

I spent months researching and thinking about why we as women do not talk comfortably about self-pleasure? Why is it not a naturalised topic of conversation? Why is this topic taboo and why there is a stigma surrounding this sensual gift of pleasure? 

I am fortunate to have an amazing best friend who is a qualified designer. She emphasised the importance of well-designed, beautiful, and modern products. Products that are visually appealing with a creative flair that we are proud to buy and display visibly and openly rather than hiding away in our bedside tables. We hope that by creating the products in this way, friends will notice your new pleasurable addition to your room, you will feel proud to share your experience, and conversation surrounding self-pleasure and being sexually empowered will be ignited. 

We are not specialists in this field. Just two young girls, wanting to connect with others who are excited to celebrate and talk about the joy of our bodies. We want everyone to enjoy the whole experience of My ilo, from browsing, to purchasing, to using. We are wanting to create products that are natural and safe for our bodies. And we are wanting to create products that are not only kind to us but kind to mother earth. 

We are passionate about pleasure, learning, and growing alongside you and working together to make our community as beneficial as possible. Please send us feedback to improve our website, products, platform & voice!

Shipping and Returns

Where do you ship-

We ship internationally. Shipping is automatically calculated at checkout.

When can I expect my shipment-

In general, same-city deliveries from Perth arrive in 1-2 business days. Nearby  cities within 4 business days and the remaining locations 5-7 business days. 

What is your return/exchange policy-

My ilo products are non-refundable. To request a return for a faulty item , email with your order number and reason for return. You will be contacted by a friendly customer service representative within 24 hours, Monday to Friday. 

  • To make a return, please contact
  • When making a return, we require that you send the tracking number, order number, and reason for return to 
  • Returns must be received within 21 days for an exchange. Any return received after the 21-day period will be returned to the sender.
  • Returns can take up to 3 days after delivery for our e-commerce warehouse to process. 
  • Original shipping charges are non-refundable.
  • Once your return is processed, you will receive an email confirmation.
  • My ilo cannot accept responsibility for any packages lost, stolen, or damaged in transit.

When can I expect my refund-

Once a refund is issued, funds will be reimbursed to the original form of payment within 3-5 business days.